If you don't love something, return it within 30 days of your purchase.
Laurel Burch Studios will refund U.S. orders within 30 days of purchase. If merchandise is defective or does not meet expectations, it may be returned for a refund.
If you wish to cancel your order prior to receiving your shipment, you must email us a request for order cancellation ASAP. Your cancellation is not complete until you receive a confirmation email from us.
To request a refund
Please send us an email for the fastest reply. Include your full name, order number if applicable, and contact information so we can get right back to you with next steps!
Please use one of the following subject lines that fits your inquiry.
- Damaged product inquiry
- Question about an order
- Question about Vintage Laurel Burch
Unfortunately, we cannot process refunds for the following:
- COUPON CODES - We cannot process refunds for difficulties in using coupon codes. If you are experiencing errors in trying to use a coupon code, please contact us immediately before purchasing - we can help!
- GIFT CARDS - We cannot accept refunds for gift cards.
- MEXICO + CANADA - We cannot process refunds for orders shipped outside the U.S. unless an item is defective or it concerns an error by Laurel Burch Studios.