Return Policy

If you don't love something, return it within 30 days of your purchase.

Laurel Burch Studios will refund U.S. orders within 30 days of purchase. If merchandise is defective or does not meet expectations, it may be returned for a refund.

If you wish to cancel your order prior to receiving your shipment, you must email us a request for order cancellation ASAP. Your cancellation is not complete until you receive a confirmation email from us.

To request a refund
Please send us an email for the fastest reply. Include your full name, order number if applicable, and contact information so we can get right back to you with next steps!

Email
info@laurelburchstudios.com

Please use one of the following subject lines that fits your inquiry.

  • Damaged product inquiry
  • Question about an order
  • Question about Vintage Laurel Burch

Unfortunately, we cannot process refunds for the following:

  1. COUPON CODES - We cannot process refunds for difficulties in using coupon codes. If you are experiencing errors in trying to use a coupon code, please contact us immediately before purchasing - we can help!
  2. GIFT CARDS - We cannot accept refunds for gift cards.
  3. MEXICO + CANADA - We cannot process refunds for orders shipped outside the U.S. unless an item is defective or it concerns an error by Laurel Burch Studios.


Please Read – Important Information

Once your refund request is accepted, please send your item to the address below. If you are exchanging an item, your new item will ship after we receive your returned item.

Laurel Burch Studios
Attn: Returns
1345 Eighth Street
Berkeley, CA 94710

If you return merchandise for a refund or exchange, it must be returned within 30 days of purchase. You will be responsible for paying return shipping costs for your item. When you receive a refund, the original shipping cost will be deducted from your refund. We will issue your refund or exchange once the item is received at Laurel Burch Studios.

Conditions for acceptance of returned merchandise are the item must be in original condition, must be unwashed and unused with tag attached and accompanied by the original laurelburchstudios.com receipt. Merchandise purchased from other retailers will not be accepted for exchange or refund. Merchandise purchased from Laurel Burch Studios cannot be returned to other retailers.

Consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.