FAQ


WHO IS LAUREL BURCH STUDIOS?

Laurel Burch Studios is a San Francisco-based art licensing company who provides high-quality Laurel Burch products for collectors and kindred spirits around the world. Laurel Burch artwork speaks to all generations and has inspired so many around the globe. Today it is our goal to lift and re-invent the legacy she has left, modernizing the brand to appeal to everyone.

WHO IS IN CHARGE OF THE LAUREL BURCH COMPANY TODAY?

The Laurel Burch company is structured into two regions. Aarin Burch, Laurel’s daughter covers North America, and Juaquim Burch, Laurel’s son, runs Totemic Universal which covers international territories.

IS LAUREL BURCH ARTWORK AVAILABLE FOR LICENSING?

Yes, we are always looking for quality companies to collaborate with! Send all inquiries to licensing@laurelburchstudios.com

I’M A RETAILER, HOW DO I PLACE A WHOLESALE ORDER?

Retailers, please email info@laurelburchstudios.com for more information on placing a Laurel Burch wholesale order. While we don’t manufacture all of our products ourselves, we’d love to connect you with one or more of our licensing partners to establish a wholesale account.

CAN I USE LAUREL’S ARTWORK FOR CREATING AND SELLING MY OWN PRODUCTS?

Any and all use of Laurel Burch artwork in any form requires approval by Laurel Burch Studios and/or a formal License Agreement. Email any inquiries to licensing@laurelburchstudios.com.

I’VE SEEN AN ITEM ONLINE AND DON’T SEE IT ON YOUR SITE. WHERE CAN I FIND IT?

If you’re interested in a Laurel Burch item not listed on our site,email info@laurelburchstudios.com or fill out a contact form and we’ll do our best to accommodate you.

I’VE JUST PLACED MY ORDER, CAN I CHANGE IT?

We prepare your order for shipment very shortly after your order is placed. If you do need to cancel or change an order, please contact us and we will do what we can to resolve your request.

DO YOU SHIP INTERNATIONALLY?

If you are not in the US and are interested in purchasing Laurel Burch products please contact Totemic international at contact@totemic.com

I RECEIVED MY ORDER AND AM NOT SATISFIED. WHAT IS YOUR RETURN POLICY?

Our customers’ happiness is our first priority. We are happy to fully refund your purchase if the product is purchased directly from laurelburchstudios.com within 30 days of purchase. All merchandise must be received back in its original form. It must not be worn, altered or damaged. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. Email info@laurelburchstudios for all return or exchange inquiries. If your Laurel Burch product was purchased from an outside source, please contact the retailer of origin.

I HAVE A VINTAGE LAUREL BURCH ITEM. COULD YOU TELL ME WHAT IT’S WORTH?

There are lots of vintage Laurel Burch products and collectors out there. Because there are so many and these products are no longer being produced, it’s difficult to give you a true value of a vintage item. Unfortunately, we don’t have an appraisal method at this time.

I’D LIKE TO ASK A GENERAL QUESTION ABOUT THE BRAND OR SHARE A PERSONAL STORY, WHO CAN I CONTACT?

We love hearing your feedback, stories and general inquiries about Laurel Burch. We welcome you to share your stories on our Facebook page, facebook.com/Laurelburch, or email us directly at info@laurelburchstudios.com.

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